HOW MUCH IS SHIPPING?
Standard Shipping – Free for orders over $100 - orders under $100 are $6.50 metro or $12.50 for rural.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
For all New Zealand orders we aim to deliver within 3 - 6 business days for Metro areas. Rural addresses please allow between 5 - 7 business days.
HOW CAN I TRACK MY ORDER?
When your order is dispatched you will receive a dispatch confirmation email. Within it you will be able to find your tracking number. You will also be able to find the tracking details within your orders dashboard. Please note that details will only appear once the courier has picked up your parcel so there may be a delay in seeing information.
MY ORDER STATUS IS PROCESSING, WHAT DOES THIS MEAN?
Processing orders are being reviewed before dispatch. Orders are reviewed regularly and should not delay the dispatch of your order.
WHAT KIND OF DELIVERY SERVICE DO WE USE?
All standard orders are sent through courier post. Parcels are sent with an Authority to Leave so the courier will try to leave the parcel in a safe location.
CAN I DELIVER TO A P.O BOX?
Unfortunately, we’re unable to deliver to P.O Boxes. Our delivery service providers are only able to deliver to residential or commercial addresses.